For
Reservations Call Toll Free
1-800-200-LIMO
(1-800-200-5466) |
FAQs
click on a question
that concerns you
|
| FAQ
(Frequently Asked Question) |
|
1. Can
I make a reservation online?
2. How
can I open an account with your company?
3. What
is the advantage of opening an account?
4. What
type of payments do you accept?
5. Do
you have an automatic payment plan?
6. Do
you check the status of my flight?
7. How
should I let you know about my arrival flight change?
8. Can
I cancel my order and when?
9. How
can I confirm my reservation?
10. Are
you member of any association or organization?
11. Are
there drinks in your limos?
12. Do
I get a confirmation number and when?
13. Do
you make a sign with my name for my airport pick up?
14. What
number should I call when I am ready for my airport
curbside pick up?
15. Does
my time start at my door or at your door?
|
Can
I make a reservation online? |
Yes.
Whether you are a first time client or a repeat customer,
simply click on Reservations and fill out the specified
form. You will be able to get prices within minutes,
and receive a confirmation number.
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|
How
can I open an account with your company? |
You
can open a billing account with Paramount Limousine
simply by filling out our account application form on
line or by Fax.
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|
What
is the advantage of opening an account? |
Discounted
rates. No payment at the time of service. No finance
charge. You will receive a convenient monthly statement
so you can control your finances more closely and pay
everything at the end of the month by check or credit
card.
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|
What
type of payments do you accept? |
Visa,
Master Card, and American Express. We can also do direct
billing for our preferred accounts.
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|
Do
you have an automatic payment plan? |
By
having an account with us, you can request for automatic
credit card payment, or we can do a biweekly, or monthly
direct billing and statement.
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|
Do
you check the status of my flight? |
Yes.
Paramount will constantly check your flight for actual
arrival time. As long as your flight number doesn’t
change, we will know about your flight delays. It may
be a good idea to let our office know about your flight
delays, but it’s not necessary.
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|
How should
I let you know about my arrival flight change? |
The
best option is to call our office directly to assure
availability in case there is a big time change and
confirm immediately. If you want to contact us via email
or fax, and be able to confirm your changes, please
allow at least 24 hours prior to your actual pick up/arrival
time.
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|
Can
I cancel my order and when? |
Once
you receive a confirmation number, you are confirmed.
You can cancel your airport pick up or drop off with
24 hours notice; although as directed or Hourly orders
can not be cancelled. For more details refer to the
cancellation policy and rules at the bottom of your
reservation confirmation.
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|
How
can I confirm my reservation? |
Once
you make a reservation, you will receive a confirmation
number. We can send you confirmation via fax or email.
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|
Are
you member of any association or organization? |
We
are a proud member of: Greater California Livery Association,
Better Business Bureau, Los Angeles Convention &
Visitors Bureau, LA Chamber of Commerce, Beverly Hills
Chamber of Commerce, Life Elite, National Limousine
Association, Limousine and Chauffeur Transportation,
American Heart Association, number one operator of the
year 2002, and Taxicab, Limousine & Para Transit
Association.
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|
Are
there drinks in your limos? |
All
hourly Limousine orders come with a complimentary beverage
and bar. Our bar has basic well drinks, soft drinks,
water, and ice with glasses and napkins. You can order
additional drinks for additional charge, or you can
simply bring along your favorite drink.
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|
Do
I get a confirmation number and when? |
As
soon as you complete your reservation, you will receive
a confirmation number via fax, email, or by phone.
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|
Do
you make a sign with my name for my airport pick up? |
If
you are ordering a curbside pick up, Car/Limo with your
name in the window will arrive within a few minutes.
For baggage area pick up the driver will meet you at
baggage carousel with your name on a sign.
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|
What
number should I call when I am ready for my airport
curbside pick up? |
You
can call our airport office number 310-322-LIMO, or
you can call our toll free 800-200-LIMO. You may also
be able to call your driver’s cell phone number
directly (ask dispatch for details).
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|
Does
my time start at my door or at your door? |
With
our flat rates, you are not responsible for where the
driver is taking off from, and as a result your time
starts from your door or pick up point. With our hourly
quotes, we may be charging an additional time for getting
to your door and back, but if your pick up point is
within our region and zones, you won’t have to
worry about that. You will be informed when making your
reservation.
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|
|
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